General Info

Assupol Policy Check

Assupol, a trusted name in the insurance industry, is dedicated to providing efficient and convenient services to its valued clients. One such service is the Assupol Policy Check, allowing you to access important client service forms with ease, reducing the time it takes to acquire the services you need. Here’s how you can make the most of this convenient self-service option.

Step 1: Access Self-Service

The next time you reach out to Assupol at 0861 235 664, select option 1 for self-service. This user-friendly option is available on the main menu, making it easily accessible when you need it the most.

Step 2: Choose the Form You Need

Once you’ve selected self-service, you’ll be guided through a series of simple steps to get the form you require. These options are designed to cater to your specific needs:

  • Press 1 to request a Beneficiary Nomination Form.
  • Press 2 to request a Death Claim Form.
  • Press 3 to request a Cashback Claim Form.
  • Press 4 to request a Debit Order Form.
  • Press 5 to request a Noting of a Cession Form.

Step 3: Identity Verification

Assupol takes security seriously. After choosing the form you need, the system will proceed to verify your identity. It will use the contact information on record for you to ensure a secure and efficient process.

Step 4: Receive Your Form

Once your identity is verified, the system will send you the requested form promptly. You can choose to receive it via email to the address we have on record for you, or through an SMS with a downloadable link to the cellphone number on record.

To ensure that you receive your requested forms without a hitch, it’s vital to keep your contact details updated with Assupol. Here are three simple ways to do it:

  1. Assupol Client and Rewards Portal: You can conveniently update your contact details on the Assupol Client and Rewards Portal. Visit or, log in or register if you’re a new user, and click on ‘Contact details.’ From there, you can easily update your contact number, email address, and your physical and postal addresses.
  2. Visit an Assupol Branch: Another option is to visit your nearest Assupol branch to update your contact details in person. To find your nearest branch, use this link: Assupol Branch Locator.
  3. Ackermans Stores: Lastly, you can update your details by visiting one of the selected Ackermans stores with Assupol presence. To find a store near you, use this link: Ackermans Store Finder.

Assupol understands the importance of keeping your contact details accurate and up to date. By utilizing the Assupol Policy Check self-service option and ensuring your information is current, you can enjoy a seamless experience with Assupol’s insurance services. Trust Assupol to be your dependable insurance partner, providing you with the support and convenience you deserve.

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