General Info

How to Get New FNB eWallet PIN



You can request a new eWallet PIN from your cellphone if you have lost it or it has expited. eWallet PIN is a five-digit PIN that you use to withdraw money from any FNB ATM that was sent to you via eWallet.

How to Get New eWallet PIN

  • Step 1: Dial *120*277*1# on your cellphone
  • Step 2: Press 1 to request a new eWallet PIN
  • Step 3: You will receive an SMS from FNB with your new eWallet 4-digit PIN
  • Step 4: Visit your nearest FNB ATM and use your new eWallet PIN to withdraw cash
  • Step 5: The temporary PIN will expire in 16 hours from the time you receive the text message
  • Step 6: To get your new eWallet PIN for retail stores, dial *120*277*4*1# on your cellphone, then press 1
  • Step 7: Your eWallet will send you a one-time PIN (OTP) that expires 30 minutes after being delivered

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